Support - Frequently Asked Questions

What do I do if there is something wrong with the product I ordered?

Your purchase is protected by our product warranty. If your product is defective please contact us for assistance. Broken lids and drinkware that has lost its insulating properties are covered but general wear and tear like dents and scratches are not.

How should I clean my Credrink drinkware?

All our bottles are also dishwasher safe. If you prefer handwashing, we recommend warm soapy water, a Bottle Brush and Straw and Lid Cleaning Set. Caps and lids are top rack dishwasher safe.

Is my Credrink bottle dishwasher safe?

All Credrink powder-coated bottles are dishwasher safe.

Are Credrink products safe?

YES! Credrink puts the safety of its products and of its customers at the forefront of its innovation. We strive to produce safe and top quality products at affordable prices.

Does Credrink use BPA-free and lead-free paint, ink, and powder coatings on its stainless-steel drinkware?

Yes, absolutely. Credrink uses BPA-free and lead-free materials on its products and subjects its paints, inks, and powder coatings to independent, third-party testing to verify they are free of BPA, lead, and other toxins.

What do I do if I have questions about my product?

For any questions about our products, you are welcome to contact us via email, reach out vis social networks or call us at +86 15167940788.

Credrink is a global drinkware brand that designs and manufactures stylish and top quality drinkware. We are specialized in customizing drinkware products (stainless water bottles, plastic water bottles, tumblers and mugs, coolers, beer growlers, lunch boxes, and so on) for over 10 years with well-known brands worldwide. All our products are BPA-free and food-grade. All products passed FDA and LFGB tests.

With 8 million pieces output per year, over 300 skilled employees with strong R&D capabilities, we believe in making a global impact, which is why all Credrink products are designed in the authenticity of every day.